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PROXEED - Alfasigma USA, Inc. Shipping Policy


Shipping Policy:
  • Proxeed plus orders received by 3:00 PM Eastern time Monday through Friday will ship out the same day (holidays excluded). 
  • NOTE:  FedEx will not deliver to a P.O. Box, you must provide an actual street address. 
    Sigma-Tau Pharmaceuticals only ships Proxeed plus orders within the United States.  Unfortunately, we cannot ship to an APO or FPO address since we cannot guarantee FedEx delivery.
  • Although we do not require signature for delivery, it is at the discretion of the FedEx driver to leave a package at your door where it may be subject to theft.  Sigma-Tau is not responsible for stolen orders. 
  • Once your order is placed, Sigma-Tau will email you an order confirmation.  Once your order has shipped, you will be emailed a shipping confirmation that contains your tracking number and a link to click on to check the status of your order.
  • If you have questions about your order, please refer to the order number in these emails and contact us at 888-PROXEED (888-776-9333), Monday through Friday 8:30AM to 6:30 PM CT, for U.S. Orders and Inquiries Only
  • All orders received after 3:00 PM Eastern time will be processed on the next shipping day.  
  • Shipping charges may apply to orders returned to us as undeliverable or misdelivered orders due to an incorrect address.